Accessibility Statement

CRYSTAL COVE SHAKE SHACK is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to the best of our ability.

Accessibility Standards Applied

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as published by the World Wide Web Consortium (W3C).

Current Status

At this time, our website is partially conformant with WCAG 2.2 Level AA. This means that while many parts of the site meet accessibility standards, some areas are still in progress.

We are actively working to improve accessibility across the site and/or specific sections. This includes evaluating all templates, navigation structures, text contrast, semantic HTML, alternative text, and keyboard navigation, among other areas.

Ongoing Efforts

As part of our accessibility commitment, we are:

  • Assessing the website against the latest WCAG 2.2 standards
  • Implementing accessibility updates as part of ongoing site maintenance
  • Monitoring key functionality for keyboard navigation and screen reader compatibility
  • Making this accessibility statement available and visible for users seeking help

We are also exploring longer-term solutions, including third-party audits and additional training to enhance accessibility efforts on our platform.

Known Limitations

Some older content and media may not yet meet full accessibility requirements. This includes:

  • PDFs and documents published before 2025
  • Some visual elements that may lack alternative text
  • Occasional structural elements that may not be fully navigable by keyboard-only users>

We are currently working to address these areas and welcome feedback in the meantime.

Our Commitment

“While we work diligently to meet WCAG 2.2 AA standards, we recognize that accessibility is an ongoing process. We remain committed to identifying and correcting accessibility issues as quickly as possible. If you experience a barrier, please contact us directly, and we will do our best to provide the information or service you need in an accessible manner.”

Feedback and Contact Information

If you encounter accessibility barriers while using our site, or if you have specific questions or suggestions, please reach out. We’re here to help and welcome all feedback.

Contact Us:

Date of Statement

This statement was published on 08/01/2025 and will be reviewed and updated regularly.